His destination this time was New Hampshire and several of the Yankee Candle stores there. Kent, who became CEO of the company last fall, does this often. He talks to the people who run the stores, and he talks to customers. The goal is the same: to find out if the store in question is providing the kind of products, services, and experience that the corporation demands of each outlet.Read Full Article
Mentions: Yankee Candle, Inc.