1. Articles in category: Financial Services

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    1. For Banks, COVID-19 Disruption Leads to Innovation

      For Banks, COVID-19 Disruption Leads to Innovation

      Sometimes being thrown into a challenging situation leads to … well, a good idea or two. Or at least a new way of thinking. Back in March, when COVID-19 first hit, banks and credit unions in Massachusetts were designated essential businesses by Gov. Charlie Baker. That meant making sure everyone had access to their accounts while, at the same time, limiting in-person banking to appointments only, complete with masks, social distancing, and frequent sanitizing protocols.

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    2. Monson Savings Bank Promotes Rob Chateauneuf

      Monson Savings Bank Promotes Rob Chateauneuf

      Monson Savings Bank announced the recent promotion of Rob Chateauneuf to senior vice president and senior commercial loan officer. “Rob has more than proven his value over the years through his hard work and dedication to Monson Savings Bank’s customers and his team members. We are so pleased to recognize his commitment with this well-deserved promotion,” Monson Savings Bank President Dan Moriarty said. “Rob puts his heart into his work. His in-depth understanding of commercial lending, his welcoming disposition, and his enthusiasm to help commercial borrowers make him an asset to our team and our customers.”

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    3. Anthony Worden to Succeed Michael Tucker as Greenfield Cooperative Bank President

      Anthony Worden to Succeed Michael Tucker as Greenfield Cooperative Bank President

      Kevin O’Neil, chairman of the board of directors of Greenfield Cooperative Bank (GCB) and its Northampton Cooperative Bank division, announced the promotion of Anthony Worden to president and CEO, effective Jan. 1, 2021. This promotion is in anticipation of the retirement of current President and CEO Michael Tucker. Tucker is relinquishing his title as president, but will remain CEO until his actual retirement in January 2022, when Worden will take over that role as well. Tucker will remain as a director of the bank and holding company. O’Neil noted that this transition schedule is part of an overall ...

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    4. Food Bank Responds to Rising Need Fueled by the Pandemic - BusinessWest

      Food Bank Responds to Rising Need Fueled by the Pandemic - BusinessWest

      As Andrew Morehouse conducted his tour of the facilities at the Food Bank of Western Massachusetts, the sights and sounds helped tell the story that is emerging at this agency — and within this region — at a critical time.  The first thing to notice was the copious amounts of food of all kinds — from sweet potatoes in huge bins to hundreds of cases of canned tuna — now stored at the complex in Hatfield and in other locations as well, destined for local meal sites and food pantries. Indeed, the Food Bank is “over capacity,” as Morehouse, its executive director, put it ...

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    5. Country Bank Supports Behavioral Health Network with $10,000 Donation

      Country Bank Supports Behavioral Health Network with $10,000 Donation

      Country Bank recently donated $10,000 to Behavioral Health Network (BHN) to assist with the Under 5 Thrive program and the Kid Stop Child Center based in Ware. BHN serves nearly 50,000 people annually in 40 locations throughout Western Mass. in areas including mental health, children’s services, and addiction and recovery. “Thank you so much for this important contribution to our children’s services in Ware. This will go a long way toward helping local families with resources and assistance to keep their children safe and healthy in the coming year,” said Susan West, senior vice president of ...

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      Mentions: Country Bank Ware
    6. UMassFive Donates $13,552 to Food Bank of Western Massachusetts in 2020

      UMassFive Donates $13,552 to Food Bank of Western Massachusetts in 2020

      UMassFive College Federal Credit Union announced it has provided more than $13,500 in donations to the Food Bank of Western Massachusetts during 2020. These donations have been facilitated through community giving campaigns in partnership with staff and members of the credit union. Early this year, UMassFive supported the Food Bank by donating $1,000 to help offset the increase in demand presented by the COVID-19 pandemic. The credit union also sponsored and participated in the Food Bank’s annual Will Bike 4 Food event. A team of 11 UMassFive employees raised money and rode bikes as part of the ...

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    7. Berkshire Bank Promotes Jason White to Executive VP, Chief Information Officer

      Berkshire Bank Promotes Jason White to Executive VP, Chief Information Officer

      Berkshire Bank announced the promotion of Jason White to executive vice president and chief information officer. He previously served as senior vice president and chief technology officer at the bank. In his new role, White will lead all aspects of Berkshire’s information-technology program and oversee the teams responsible for ACH payroll, wire room, and electronic banking. He will also continue to direct the bank’s technology investments and assets to ensure it is meeting the changing demands of customers in a digitally focused banking environment. He will report directly to acting President and CEO Sean Gray.

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      Mentions: Berkshire Bank
    8. bankESB Celebrates Grand Opening of First Amherst Branch

      bankESB Celebrates Grand Opening of First Amherst Branch

      Last week, bankESB celebrated the virtual grand opening of its newest branch location at 253 Triangle St., Amherst. The event was commemorated in a Facebook Live broadcast hosted by the Amherst Area Chamber of Commerce. The full-service banking office, which opened in late August, marks bankESB’s first Amherst location and joins 11 other branch offices throughout Western Mass. The new branch provides full-service banking to retail and business customers within 3,300 square feet of space that includes three private offices, a drive-up teller window, and a 24-hour walk-up ATM.

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      Mentions: Amherst
    9. People in Business: Jean M Deliso, CFP® named to New York Life’s Chairman’s Council

      People in Business: Jean M Deliso, CFP® named to New York Life’s Chairman’s Council

      Jean M. Deliso, CFP® has been named a member of the 2020 Chairman’s Council of New York Life. Members of the Chairman’s Council rank in the top three percent of New York Life’s elite sales force of more than 12,000 licensed agents in sales achievement. Ms. Deliso has accomplished this level of achievement for nine consecutive years.

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      Mentions: Springfield
    10. Berkshire Bank Enhances Leave for Employees Experiencing Gender-based Violence

      Berkshire Bank Enhances Leave for Employees Experiencing Gender-based Violence

      Berkshire Bank announced enhanced protections that will provide its 1,500 employees with paid and protected leave to manage the consequences of intimate-partner violence, sexual assault, and human trafficking. Berkshire Bank has partnered with FreeFrom, a nonprofit creating pathways to financial security and long-term safety for survivors of gender-based violence, to increase its existing leave policies to benefit its employees.

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      Mentions: Berkshire Bank
    11. Banks, businesses need to diversify corporate boards (Viewpoint) - masslive.com

      Banks, businesses need to diversify corporate boards (Viewpoint) - masslive.com

      Nearly 37 years ago, my longtime love affair began with selling software and services to financial institutions and corporations in the Northeast. This was during a time that many banks and corporations were expanding throughout the country.  I had a successful run, in which I met and worked alongside many successful people. I felt there was something missing.

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      Mentions: Springfield
    12. Greenfield Savings Bank Promotes Anna Zadworny

      Greenfield Savings Bank Promotes Anna Zadworny

      Anna Zadworny has been promoted to assistant vice president and training and staffing manager at Greenfield Savings Bank. In her new position, she will be responsible for facilitating one-on-one and classroom training for employees with a focus on enhancing employee development, including product knowledge, internal systems training, and compliance course oversight. She will also be responsible for maintaining appropriate levels of staffing in all offices and will assist in maintaining vendor relationships, record keeping, and training budget oversight. In addition to her training role, she coordinates and oversees the external audit process.

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    13. MassMutual sale of retirement business impacts 2,000 workers, mostly in Enfield

      MassMutual sale of retirement business impacts 2,000 workers, mostly in Enfield

      MassMutual’s decision to sell its retirement plan business will impact 2,000 employees, most of them working at MassMutual’s offices in Enfield, Connecticut, the company said. The Springfield-based insurance giant and Colorado-based Empower Retirement announced Tuesday that Empower has agreed to buy MassMutual’s retirement business for $3.35 billion.

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    14. Empower Retirement to Acquire Retirement-plan Business of MassMutual

      Empower Retirement to Acquire Retirement-plan Business of MassMutual

      Empower Retirement and Massachusetts Mutual Life Insurance Co. (MassMutual) announced they have entered into a definitive agreement for Empower to acquire the MassMutual retirement-plan business. The acquisition will capitalize on both firms’ expertise, provide technological excellence and deep product capabilities, and create scale to the benefit of retirement-plan participants and their employers.

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    15. PeoplesBank Named Best Place to Work, Best Local Bank, Best Mortgage Lender

      PeoplesBank Named Best Place to Work, Best Local Bank, Best Mortgage Lender

      PeoplesBank, the largest community bank employer headquartered in Western Mass., was a second-time winner of the Best Place to Work in one area poll. “We are a strong work family with goals and values,” explained Christine Phillips, First Vice President, Human Resources at PeoplesBank. “Making sure our associates’ professional and personal needs are met, that’s what being a family is all about. We value them, the work that they do, and this award would not be possible without them.”

       

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      Mentions: Holyoke
    16. People’s United Bank Forms Business Transformation Office

      People’s United Bank Forms Business Transformation Office

      People’s United Bank, N.A. a subsidiary of People’s United Financial Inc., announced the formation of a Business Transformation Office (BTO), a specialized team focused on digitization, process optimization, automation and Fintech partnerships, in addition to supporting product strategy and management for the Bank. The BTO will formalize People’s United’s approach to defining a repeatable process to provide unique, value-added, digitally driven products and services across business lines that take into account customer expectations for individualized journeys, simple solutions, and innovative ideas.

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      Mentions: United Bank
    17. BHN’s Westfield Kamp for Kids Receives $10,000 Grant from Westfield Bank

      BHN’s Westfield Kamp for Kids Receives $10,000 Grant from Westfield Bank

      Behavioral Health Network Inc. (BHN) announced it received a grant of $10,000 from Westfield Bank to benefit Kamp for Kids, the organization’s summer day camp for children and young adults with and without disabilities. Westfield Bank has been a longtime supporter of BHN’s Kamp for Kids. According to Cathy Jocelyn, vice president of Marketing at Westfield Bank, “we consider it an honor to support Kamp for Kids, which has been changing lives and offering opportunities for growth for children and youth of all abilities in the Greater Westfield area. We support the mission and appreciate the work ...

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    18. New Valley Bank & Trust opening street-level office at One Monarch Place

      New Valley Bank & Trust opening street-level office at One Monarch Place

      New Valley Bank & Trust Co. will open its new, street-level office at One Monarch Place next door to Starbucks Monday, moving out of a ninth-floor offices. "We are looking to serve a lot of the small business and corporate offices in Springfield," said Kate Gallo Megraw, senior vice president, chief operating officer and chief information officer at New Valley.

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    19. Pittsfield Cooperative Bank Supports Resilience Fund for Farmers

      Pittsfield Cooperative Bank Supports Resilience Fund for Farmers

      Berkshire Agricultural Ventures (BAV) announced it has been awarded a $5,000 grant from Pittsfield Cooperative Bank to support its Resilience Fund for Farmers. This new fund was established in response to the COVID-19 crisis and the resulting impact on local farmers, who are hurting right now as stores, restaurants, and other income-generating avenues like farmers’ markets and CSA are closed or operating in different, logistically challenging ways due to the virus. Despite these challenges, many farmers are reaching out to contribute healthy food to the neediest among us and sell as much as they can directly to consumers.

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    20. Monson Savings Bank Announces New Loan & Operations Center in Wilbraham

      Monson Savings Bank Announces New Loan & Operations Center in Wilbraham

      Because Monson Savings Bank continues to grow by adding new positions and new personnel, and has outgrown some of its spaces, some employees are moving this week into a new, 12,000-square-foot office space on the top floor at 75 Post Office Park in Wilbraham. This location will be the new Monson Savings Bank Loan & Operations Center.

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    21. Rising Food Insecurity Prompts Big Y to Make Second Round of Donations

      Rising Food Insecurity Prompts Big Y to Make Second Round of Donations

      With regional food banks experiencing unprecedented demand, Big Y is providing an additional $125,000 in support to address the rise in food insecurity. With the donations made in March, Big Y has provided $250,000 in financial assistance to area food banks in addition to the healthy surplus food it provides to them on a weekly basis. Using the estimate that every dollar donated provides four meals, the Big Y financial assistance amounts to 1 million meals. “Our goal, our mission, is to feed families,” said Charlie D’Amour, president and CEO of Big Y. “We have people in ...

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