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BusinessWest (Jan 31 2012)

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   The operating ratios are very thin, with little margin for error, and downward pressure on rents. You have to be very focused on operating margins, and that means being a partner with the owner, not just running the property.” Jack Dill, president and CEO of Colebrook Realty Services in Springfield, which manages some 1.8 million square feet of space in Western Mass., echoed that assessment. “Management is not just shoveling snow and cleaning bathrooms,” he told BusinessWest. “These are very large assets that have a lot of risk in them, and we really need to understand and be thoughtful ...

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