1. Paper mill bounces back - Berkshire Eagle Online

    Paper mill bounces back - Berkshire Eagle Online
    Last month, the Massachusetts Alliance for Economic Development honored Onyx as its top performer for job retention and expansion this year in Western Massachusetts, an award well deserved according to state Rep. William "Smitty" Pignatelli. "I call Onyx a rags-to-riches story," said Pignatelli. Onyx Specialty Papers has bucked a trend in Lee that began three years ago, when MeadWestvaco began the exodus of paper mill jobs from the once mostly blue-collar town.
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    1. It's much more expensive bringing on new customers than to retain and cultivate the ones we got.
    2. Pat and I knew the business and our employees so well, we saw the value of this mill.
    3. Thank goodness they are doing well.
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