1. Universal Plastics’ Pia Kumar Puts the Focus on Work-life Balance

    Universal Plastics’ Pia Kumar Puts the Focus on Work-life Balance

    Back in mid-March, Pia Kumar recalls, at the height of the first wave of the COVID-19 pandemic, there was a good deal of absenteeism at the five plants within the Universal Plastics fold — maybe 40% by her estimate, a number that spoke volumes about the high levels of fear and anxiety within the workforce. So Kumar, who co-owns the Universal family of businesses with her husband, Jay, and has the title ‘Chief Strategy Officer’ printed on her business card, did what she says comes naturally to her. She got on the phone. “I called every single employee that was not ...

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