1. New Mercy President Leads by Example Amid Stern Challenges

    New Mercy President Leads by Example Amid Stern Challenges

    Debbie Bitsoli understood she was taking on a huge challenge when she accepted the role of president and CEO of Mercy Medical Center and its affiliates late last fall. But she certainly wasn’t expecting anything quite like this. Indeed, the first six months of her tenure have been dominated not only by a global pandemic that has tested hospitals, and especially smaller community hospitals, in every way imaginable, but also a painful and controversial decision to close inpatient beds at Providence Behavioral Hospital, one of Mercy’s affiliates (more on that later). Overall, it has been a pressure-packed, greatly ...

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