1. Coronavirus and unemployment: Speaker Robert DeLeo calls for Massachusetts to offer online application in multiple languages

    Coronavirus and unemployment: Speaker Robert DeLeo calls for Massachusetts to offer online application in multiple languages

    Massachusetts House Speaker Robert DeLeo is the latest lawmaker to ask state officials to make the online unemployment application available in multiple languages, as attorneys, advocates and unions complain about an English-only form that isn’t mobile friendly. DeLeo asked Gov. Charlie Baker and Health and Human Services Secretary Marylou Sudders about expanding the online portal for unemployment claims so that it is available in multiple languages, according to a letter to the Baker administration obtained by MassLive.

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    1. In order to ensure that all residents are able to apply quickly and efficiently for UI benefits, I respectfully urge you to have the portal translated into the non-English languages most commonly spoken in the Commonwealth.
    2. The UI website, like many of the UI websites around the country, desperately needs an upgrade. We are working to develop a multilingual capacity on that site.
    3. Preliminary data shows the minority communities are disproportionally being impacted by the coronavirus crisis and any delay in information or benefits can result in dire consequences for an individual and their family.
    4. I suspect that it would relieve pressure on the system and help the constituents who need it.
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