1. People’s United Stresses Local Connections as It Acquires United Bank - BusinessWest

    People’s United Stresses Local Connections as It Acquires United Bank - BusinessWest

    People’s United Bank is no longer the small, Springfield-based institution, then known as the Bank of Western Massachusetts, that made its name three decades ago through a strong emphasis on local commercial lending. And the now-Connecticut-based institution is growing again, with a planned acquisition of United Bank that will push its assets well above $50 billion. But local connections are still key to the People’s United ethos, its Massachusetts president says — and he hopes United Bank customers feel the same way

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  2. Quotes

    1. We trust that customers kind of know us already in Western Mass., and that they're confident this isn't a big change in the sense of somebody they don't know. They've known us for a long time.
    2. We are excited to welcome United Bank to People's United.
    3. This digital banking experience is designed to mirror and be an extension of the branch experience — serve as another path to interact with and receive guidance from bankers, based on individual customer preferences.
    4. We also launched a new website in May with a fully optimized user experience.
    5. We look forward to welcoming [United Bank's] well-established customer base and delivering to them our enhanced technology and digital capabilities, combined with our network of expert bankers.
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