1. ILI Announces Enhanced Workplace Training Initiative

    The International Language Institute of Massachusetts (ILI) is focusing on improving communications among staff and customers in the workplace with a new product called the Workplace Training Initiative. With 34 years of experience in teaching languages throughout communities and workplaces in western Massachusetts, ILI’s enhanced Workplace Training Initiative addresses the need for improved interaction between non-native English speaking employees and customers, with a new twist. The core curriculum now includes an emphasis on digital literacy and customer service.

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